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To build and maintain a loyal customer base, B2B companies must work out the business processes that best serve their customers and suppliers in the most efficient and rewarding way possible. They must figure out how to match their digital technology and strategies to how they need to connect with both their customers and suppliers.
In this report, get an inside look at how manufacturers and distributors are addressing their customers' needs through digital commerce, as well as how they are dealing with the market disruptions and new market opportunities presented by the COVID-19 pandemic.