Internet Retailer survey: KPIs & site search

This report will help you understand how online retailers utilize their site search functions, identify key performance indicators (KPIs) and navigate challenges ranging from budget priorities to competing with most advanced technologies. The report analyzes data based on responses from over 100 e-commerce businesses.

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The voice on the other side: search and the user-business relationship
The voice on the other side: search and the user-business relationship

Learn how your site search function can serve both you and your user, developing a symbiotic relationship t...

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Forrester: Revamp Site Search to Jump-Start AI, Chat, and Personalization
Forrester: Revamp Site Search to Jump-Start AI, Chat, and Personalization

Digital business leaders in healthcare, retail, financial services, and other industries must master the ma...