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If you’re looking for insights on how to increase your e-commerce KPIs with fewer resources, and to come away with happier customers, you’ll find this report valuable.
- a headless-based platform is the new go-to solution for retailers to easily customize their site and create a better user experience (don’t get held back by a rigid infrastructure!)
- AI can help lift conversions, aid customer service teams, and offer more relevant product recommendations
- online merchants are upping their video strategy to offer a more interactive way to communicate with customers (from how-to videos to livestream shopping and virtual appointments)
- offering your customers the possibility to pay later is the new best way to increase average order value and conversion rates