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So, you’ve decided to go MACH and you now have the toughest, but most important part of your journey, getting the business buy-in. The shift to MACH is not just re-platforming your existing features and integrations (though this is an important part) it’s also a pretty big change for almost every piece of your digital business including team structure.
Our experts have shared some foundational steps of how to get started in preparing and aligning all of your teams to make the transition to MACH for you.
- How to get alignment between Business & IT teams
- What to expect beyond creating better customer experiences
- Real-life examples of successful transition to MACH