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Staples Canada: Harnessing AI to better serve the community

AI-powered search helped the Staples' team building the best customer experience, easy and fast. Achieving immediate results in key metrics, including revenue

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Like many others retailers around the world, Staples faced some challenges because of the growing e-commerce demand. They needed a smart easy-to-use solution to track and scale their performance online.

Algolia's AI-powered site search allowed the team to quickly solve their issues and create connections with all customers by presenting the right product among their 200,000 items, and just in a few seconds.

As their product manager said, our tools as dynamic synonyms, personalization, and dynamic re-ranking were real game-changers for creating a successful online experience.

Check out their story, and see how you can also upgrade your ecommerce with search