Staples Canada: Harnessing AI to better serve the community
AI-powered search helped the Staples' team building the best customer experience, easy and fast. Achieving immediate results in key metrics, including revenue
Like many others retailers around the world, Staples faced some challenges because of the growing e-commerce demand. They needed a smart easy-to-use solution to track and scale their performance online.
Algolia's AI-powered site search allowed the team to quickly solve their issues and create connections with all customers by presenting the right product among their 200,000 items, and just in a few seconds.
As their product manager said, our tools as dynamic synonyms, personalization, and dynamic re-ranking were real game-changers for creating a successful online experience.
Check out their story, and see how you can also upgrade your ecommerce with search