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How top merchants create the best customer experience

For some shoppers, extensive details about a brand’s sustainability policy or a video on how a product is made can be the tipping point to make a purchase. Retailers share how they invest in this type of content and measure the return on these investments. 

Previous Report
Site search: A high-converting investment when done right
Site search: A high-converting investment when done right

Learn what most advanced retailers see as priority areas of investment in site search, what key performance...

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The B2B future shopper report 2021
The B2B future shopper report 2021

Exclusive survey from B2B e-commerce managers from all over the world covering all questions about the B2B ...

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